Community Living BC (CLBC), a provincial crown agency, engages people and organizations to create safe and welcoming communities for adults with develpmental disabilities. CLBC is pleased to provide you with information and materials about or “Start with HI 2” Initiative.


Start with HI 2 initiative builds on the successful ‘Start with Hi’ program first introduced in 2009, by reinforcing the original key messages while adding information about why starting with ‘Hi’ is important and what we can all achieve with this simple greeting.

The Start with HI2 initiatives about helping people to understand that small actions like saying ‘Hi’ can be the first step toward making a connection. This connection can give people with developmental disabilities a greater sense of safety, belonging, and welcome in the community. The poster message asks all British Columbians to say ‘Hi’, as it is a great starting point; then a smile’ a greeting; and a short conversation can often follow. These efforts of inclusion make our communities safer for people with developmental disabilities.

“Just like you, when someone greets me, I feel good. So start a good feeling with HI,” – says Amy, who is one of the six self-advocate spokespeople for the initiative.

Please join in and help raise awareness about how to build safe, welcoming communities for people with developmental disabilities. The call to action for Start with HI 2 is:
1)   To ask British Columbians to acknowledge people with developmental disabilities in our communities with a simple greeting.
2)   To raise awareness so that all British Columbians can increase the safety and sense of belonging for a person with developmental disabilities by simply saying HI!
3)   To encourage British Columbians to visit the Start with HI 2 website at to learn more about the initiative and contribute to the list of things; that we all can start a “hi”.


*   Many British Columbians see people with developmental disabilities in their daily lives. However, Many people may not be aware that very simple actions could enhance the lives and feeling belonging for individuals with disabilities and their families.

*   Start with HI 2 addresses the need for informal safeguards (the connections we all have and use to help us feel safe and secure) in the lives of individuals with disabilities. When people regularly acknowledge someone with a developmental disability, it can help them to identify certain people as a ‘safer’ person to talk to if they ever feel confused, afraid or threatened by others.


1.   Place a poster in your office or facility in a visible location.
2.   Copy and distribute this letter to your co-workers and colleagues.
3.   Take a poster to an office of facility that you and others regularly visit (e.g. doctor, dentist, bank or even your hairdresser)
4.   Take time to talk with someone whom you may see reading the poster and discuss with them the message in this initiative. (See the key messages below)
5.   Visit the website and a page, watch the videos and PARTICPATE by making your own poster message. Distribute the website address to friends and family or other people you may think would be interested.


1.   We are ALL responsible. – We all have a role in the safety of our fellow citizens who live with developmental disabilities. Bus drivers, bank tellers, store clerks, letter carriers, neighbours and others who might encounter the same person regularly, have a particularly important role to play.

2.   A small action can have a big impact. – By simply acknowledging an individual with developmental disability, it can help to make that person feel included and therefore safer when they are in the community.

3.   Start something with “HI”. – Don’t worry about saying the ‘right thing’ to someone with a developmental disability. Just start with “HI”. You might find that you will start a good day for someone with hi, or start being a good neighbour with his, or even start a feeling of belonging with hi.

If you have any questions about this initiative, please contact Jule Hopkins, CLBC Director of Service Accountability and Safeguards at:

Thank you for reading and distributing this important information. We appreciate your help in supporting CLBC’s goal toward inclusive and welcoming communities for all British Columbians.

The Ministry of Social Development is hosting community engagement workshops from October 30th to November 27th in 14 Communities throughout the province to get feedback on the proposed integrated service delivery model.

See attached flyer for information, times and locations.



On August 20th 2012, the Shuswap Association for Community Living received a generous $2,500 grant from the Shuswap Community Foundation. There were many applications for the available grant money, and difficult decisions had to be made, but Deborah Chapman, Chair of the Grant Selection Committee noted “the important role SACL plays in the mental health of our community”. The grant was made possible by the Mary Douhaniuk Memorial, the Turner Orchards Endowment, and the Shuswap Community Foundation General Endowment Funds.

Jo-Anne Crawford, Executive Director of SACL expressed her appreciation for the extra help that the Shuswap Community Foundation provides non-profit agencies that are in such need. Funding is always limited, and the grant funds will be put towards much needed technology updates that will help “kick-off” the agency’s 50th year of service to the community.

Shuswap Association for Community Living has received a $1,000.00 donation from the Daybreak Club which will be used for the purchase of a new computer.  The Association appreciates the ongoing support of the Daybreak Club who really does exemplify “Service Above Self.”

Shuswap Association for Community Living (SACL) was informed in early March that the City of Salmon Arm Grants-in-Aid Adjudication Committee awarded the association with a cheque for $1,850.00.  There were many worthy submissions for consideration.  While requests for funding totaled $100,222 the committee had only $45,250 to disburse.

The members of the committee commended our organization for our work providing employment support for adults with intellectual disabilities. The City of Salmon Arm Grants-in-Aid Adjudication Committee stated that they see this as a great benefit to our community.

SACL will be using those funds to pay for the water, sewer and garbage bills for the property at Salmon River Road – 4590 10th Avenue SW,  and for our low income housing tri-plex.

 By Barb Brouwer – Salmon Arm Observer Published: February 18, 2012 6:00 AM

They’re the tops and it shows.

Shuswap Association For Community Living (SACL) has just received a three-year accreditation that allows them to continue to provide top-notch opportunities for people with developmental disabilities.

Accreditation came from CARF International, an independent, non-profit accrediting body whose mission is to promote the quality, value, and services in order to best enhance clients’ lives.

A three-year accreditation is the longest available and reflects on SACL’s performance in providing community integration, respite services, supported living and for its community employment services – job development, job supports and job-site training programs.

“An organization receiving a three-year accreditation has put itself through a rigorous peer review process,” says SACL executive-director Jo-Anne Crawford.

Located on 10th Avenue SW, SACL has been providing services to persons with intellectual and diverse disabilities in the Shuswap since 1963.

Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, and now known as CARF International, the accrediting body establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services.

“We’re required to be accredited in order to get contracts with Community Living BC,” says Crawford, noting the numerous standards to be met are contained in a huge manual. “They also look at everything we do, that we are actually achieving outcomes of service, not squandering the money.”

The CARF team went over SACL with a fine-tooth comb in November and their recommendations at the end of the two and a half days, were to add more detail to their risk-management plan.

“Basically, they’re saying ‘we believe you offer an excellent service,’” says Crawford. “That’s  why we are accredited for three years, but we want you to show us with more paperwork – detailed written proof that we’re meeting required standards.”

Thrilled with the accreditation, Crawford says she has heard Community Living BC staff have said SACL’s employment program could be a model for the province.”

“And that’s a credit to this community’s employers.”


Shuswap Association for Community Living clients James Spada, Diane Saint and Janice Hildebrandt shred papers at the SACL facility on 10th St. SW.

James Murray/Observer

Dreams Continue to Come True for Community Members…

Marcus Purdaby works 4 hours a week at the RCMP, realizing a lifelong dream. Businesses and Individuals are carefully matched through Made to Order Employment Service info at 250.832.7665.


Click here to read more!

By Staff Writer – Salmon Arm Observer
Published: April 20, 2011 9:00 AM
Updated: April 20, 2011 9:01 AM

Applause: Clients at the Shuswap Association For Community Living congratulate executive-director Jo-Anne Crawford and board vice-chair Liz Foster on the 2011 Community Booster of Excellence Award. Photo by James Murray/Observer

The first four of nine Business Excellence Awards for 2011 were presented Tuesday. They were: 

Sedo International Foods – 2011 Rookie Business of Excellence Award, for outstanding achievement in the first 18 months of operations. Nominator: “Sedo brings a high quality in products and service to Salmon Arm, quality in variety of products made in Salmon Arm. The international taste of sausages is a great asset to Salmon Arm. They also support local charity.” 

Shuswap Association for Community Living – 2011 Community Booster of Excellence, for remarkable contributions to community initiatives by a non-profit community-based organization. Nominator: “The Shuswap Association for Community Living has positively impacted both our business and the lives of the people it supports. Their dedication to their various programs including the “Made to Order” employment program are a great success giving everyone an equal chance for employment and filling the need in the business community.” 

Stewart Fuson, Shuswap Home Repair & Construction – 2011 Business of Excellence Award, for overall business excellence and achievement. Nominator: “I left Stewart Fuson the keys to our tired and worn semi-waterfront house in Eagle Bay. I returned a few weeks later to my perfect dream home by the lake. For once I was speechless. Stewart and his crew had listened to what we wanted and did a flawless job of blending the old with the new to create a home that had warmth and character updated for modern living.” 

Richard Hurtubise of Shu Dogs – 2011 Customer Service of Excellence by an Individual Award, for demonstrated commitment to excellent service by an individual. Nominator: “When someone refers to the hotdog stand at the Ross Street Square, they rarely (if ever) use the business name of Shu Dogs. Everyone knows it as Richard’s place. Richard hands out free Freezies to the kids passing by, offers free samples to those on their coffee breaks and always has time to converse with a senior on the park bench. Not to mention his ability to make you the most decadent gourmet hotdog you’ll ever have.” 

The awards are hosted by the Salmon Arm Chamber of Commerce and Downtown Salmon Arm.

Shifts in Community Living

bring new opportunities


The Sheltered Workshop concept of day programs is coming to an end in B.C. The wave of mainstreaming that started in the school system and supported child care has progressed to the Adult population. Programs where participants spend their days in segregated settings with other mentally challenged people are being phased out. 


Click to download the PDF.

Work program: Shuswap Association for Community Living client Robert Almas feeds cardboard boxes into the box compressor at De Mille’s Farm Market. By Barb Brouwer – Salmon Arm Observer

For the first time in his 48 years of life, Robert Almas has a paying job.

NewS.29.20101019233749_20101020.jpgAnd it was a completely satisfying experience for the Shuswap Association of Community Living (SACL) client of 13 years and his employer Brad De Mille.

“For all of the kids it’s been a highlight. He’s been a fresh breath of air,” says De Mille, noting he hires young people on a seasonal basis every summer and Almas is the first with intellectual disabilities. “He’s very proud of his job, he just shines when he’s doing it and it’s such an enjoyment to see him.”

Almas looked after all the plants out front of the store, kept the landscaping and driving area swept clean and operated the cardboard crusher.

Describing Almas as quite intelligent, De Mille says he was pleasantly surprised by his ability.

“We need to bring them into society, they’re part of what we do,” he says. “They’re just being shut out because of the perception of their abilities. I think you can find a place for them.”

De Mille says, without a doubt, he will hire an SACL client again.

While he’s never been employed in the community, Almas has worked in SACL’s recycling program and sheltered woodshop.

But the province has closed the purse strings on adequate funding, so the organization has had to look to the greater community for help.

“We still offer recycling services and confidential paper shredding, but our wood shop is only open one day per week now and will be closed once the present inventory is sold,” says SACL executive director Jo-Anne Crawford.

And the greater community has stepped in, with more than 21 local businesses giving paid work to SACL clients.

SACL employment specialist Merrilea Young says the program is of mutual benefit to clients and employers.

“We are promoting a value exchange in that a job seeker’s inclusion in society is championed and an unmet need in the organization (SACL) is being addressed,” she says. “We prescreen and try to match our clients to a job that suits his or her abilities and interests.”

Being employed in the greater community for real pay helps empower, connect and include people with intellectual disabilities.

Employers who hire the clients help to raise awareness and combat stereotypes and prejudice about the rights of persons with disabilities.

“You should have seen him with the first pay cheque he ever got, he was three feet off the ground,” says Young of how a proud Almas was showing his cheque to everyone.

Another client, 43-year-old Brad McDonald, works at Chesters in the Mall at Piccadilly and is well-liked by staff and customers.

“He’s a very hard worker and I don’t think I’ve ever seen anyone wear a uniform more proudly than he does,” Young says. “It’s such a good placement, he’s so happy there and they’re so happy with him. It’s a really good fit.”

Young says people with disabilities represent a large pool of motivated, talented people who will remain an under-utilized labour source if businesses don’t step up to the plate.

She says clients are carefully matched with employers’ need and have proven to meet or exceed job performance of employees without disabilities.

Echoing De Mille’s comments, Young says co-workers often report a more positive work environment when a person with a disability is on the team.

As well, each client is given as much support as needed in order to perform their jobs.

“They’re not scary, they’re generally very personable,” says Young, noting that employers need not worry about behaviour issues. “They have their challenges, but with all the hopes and dreams you have.”

Anyone interested in finding out more about SACL’s Employment Services is invited to call 250-804-2332. For more information, call 250-832-3885 Monday to Friday from 9 a.m. to 3 p.m.